Privacy Policy
This is the Privacy Policy page of Thatched Cottage Ltd ( ‘we’, ‘us’ or ‘our’) which informs our website users and clients (‘you’ or ‘your’) how we use and secure the personal data we collect from you when you use our website and services and the choices you have associated with that data.
We want to maintain the trust and confidence of our website users and are committed to safeguarding your personal data. We comply with The Data Protection Act 1998 (DPA) and Privacy and Electronic Communications Regulations 2003 (PECR) which cover the safeguarding of personal data and the protection against unlawful processing and the unrestricted movement of personal data. We also comply with The General Data Protection Regulations 2018 (GDPR) which is an EU-wide regulation that protects the rights of Data Subjects. Please read this Privacy Policy to understand how we may use your personal data.
Why should you provide us with personal data?
We will need to use your personal data in order to provide the goods and services you have elected to receive. If you do not provide your personal data, then we may be unable to provide you with our goods and services.
You may withdraw the consent you have given us in processing your personal data at any time, by contacting us at that.thatched.cottage@outlook.com
If you were to object or withdraw your consent to our processing of your personal data then this may prevent us from providing you with goods or services.
Data Collection and Use
We collect personal data that you provide to us when you visit our website, including but not limited to; information that you provide through filling in forms, making purchases, registering for our newsletter and others.
Personal data will only be provided to respective parties that are involved in the fulfilment of your order. We do not send random marketing emails to your email address without consent.
The information we hold may include: your first name, your last name, your email address, your contact number, your postal address, your billing address
Data retention
We will only hold your personal data for as long as necessary. This will be dependent on the interaction of each customer with us, therefore we keep the duration that we hold your personal data under constant review. We do not collect any additional information about you other than that outlined above and when we no longer need to process your personal data, we will delete your personal data from our systems. Your personal data will only be released to third parties (e.g. the police) on request where there is a legal requirement for us to do so.
Storage and Security
We keep all the information you provide to us securely by taking appropriate organisational and technical procedures against unauthorised access, improper use or disclosure, unauthorised modification and unlawful damage, accidental loss, or destruction.
We will do our best to protect your personal data, however, the transmission of information over the internet is not completely secure, therefore we cannot guarantee the security of your data transmitted to our website. The transmission of information is at your own risk, but once we have received your information, we will adhere to strict procedures and security features to try to prevent unauthorised access.
Access to your personal data
You have the right to ask for a copy of the personal data that we hold provided for a small fee. We will send a copy of your personal data via email within 14 working days. We will amend or delete any information at no charge, upon request.
Hyperlinks
Our website may contain links to and from the websites of its partners, advertisers and affiliates. We do not take any responsibility or liability for your personal data if you follow a link to any of these websites, as they have their own privacy notices and policies.
Changes to the Privacy Policy
We may change this Privacy Policy from time to time, and if there are major changes we will let you know. Please regularly check this Privacy Policy to ensure that you are updated with the most updated version.
This Privacy Policy was last updated in October 2024.